Terms of Service

Last updated: October 2026

Who we are

Golden Improvements Inc is a licensed California contractor (CA Lic #1137789, B2 Residential Remodeling) providing home improvement, home repair, and residential upkeep services throughout the San Francisco Bay Area. By booking a service with us — online, by phone, or by text — you agree to these terms.

Bookings and scheduling

• Appointments are scheduled in time windows (for example, 9–11 AM). We do our best to arrive within the window and will text you when we're on our way.
• Please make sure we can access the work area when we arrive. If we can't access the property or the work area, the visit may need to be rescheduled.
• If you need to reschedule or cancel, please let us know as early as you can by phone or text at (510) 447-0014.

Estimates and pricing

• Quotes are based on the information and photos you provide and our standard price list. If the actual work differs from what was described, we'll discuss any price change with you before doing the extra work.
• A quote is not a final invoice. Your final invoice reflects the work actually completed.

Payment

• Payment is due when the work is completed, unless we agree otherwise in writing before the job starts.
• We accept Zelle, Venmo, Cash App, check, and cash. We do not take payment card numbers by phone or text.

Text messages (SMS)

Golden Improvements Inc uses text messaging to communicate with customers about their jobs. By providing your mobile number and booking a service, requesting an estimate, or texting us first, you agree to receive texts from Golden Improvements Inc at (510) 447-0014 about your booking — including confirmations, scheduling updates, "on my way" notices, and follow-ups about your job.

• Message frequency varies based on your job — typically a handful of messages per booking.
• Message and data rates may apply, depending on your carrier plan.
• Reply STOP at any time to opt out of text messages. Reply HELP for help, or call us at (510) 447-0014.
• We will only send marketing texts if you separately agree to receive them. Consent to receive texts is not a condition of purchasing any service.
• We never sell or share your mobile number or texting consent with third parties for their marketing.
• Carriers are not liable for delayed or undelivered messages.

Our work

• We perform work in a careful, workmanlike manner, consistent with our license. If something we did isn't right, contact us promptly and we'll come back and make it right.
• We're not responsible for pre-existing conditions or hidden problems we couldn't reasonably see — for example, rot or damage hidden inside a wall. If we find something like that, we'll show you and discuss options before proceeding.

Changes to these terms

We may update these terms from time to time. The version posted on this page at the time of your booking applies to that booking.

Questions

Questions about these terms? Tap the call button below and ask us directly — a real person answers. You can also review our Privacy Policy.